WHAT IS YOUR RETURN POLICY?

You may cancel or change your order within 24 hours of purchase free of charge. We cannot provide refunds, credits, or replacements except in the event of damage prior to the product arriving with our valued customer. In the event that an item arrives damaged, we ask that a photo of the damaged unit is sent to our Customer Care team within 72 hours, and will produce and send a replacement at no charge.

WHEN WILL MY ORDER SHIP?

You can expect your item within 7-10 business days of purchase if it’s within the USA. International orders will come to you in 15-17 business days of purchase. Once your order ships, you can request your tracking information via email: care@americaneyez.com

DO YOU OFFER BULK PRICING?

We offer bulk, wholesale & distributor pricing. Please email care AmericanEyez.com if you are interested. We have a very attractive tier pricing structure.

WHO DO I CONTACT FOR INQUIRIES?

For all inquiries please email: care@americaneyez.com and your email will be forwarded to the person responsible.

INCHES OR CENTIMETERS?

All pieces are in inches. Examples are as follows:
12 x 18 (Inches) = 30.48 x 45.72 (Centimeters)
18 x 24 (Inches) = 45.72 x 60.96 (Centimeters)
30 x 40 (Inches) = 76.2 x 101.6 (Centimeters)
40 x 60 (Inches) = 101.6 x 152.4 (Centimeters)

WHAT CARRIER DO YOUR ORDERS SHIP?

Most U.S. orders are shipped via USPS, UPS or FedEx.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, Amex, and Paypal.

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: care@AmericanEyez.com
Open Mon.- Fri. 9:00 a.m.- 2:00 p.m. PST
Or send as a message via our contact us form